This portfolio of success stories will give you a good sense of the kind of challenges we can help you address, how we approach them and the kind of results you can expect. Please note that this is only a relative sample fo the work we’ve done and the successes we’ve achieved with our customers.
Case Study #1
Establishing a “No Blame” Culture – Harris Methodist Hospital
Harris was experiencing departmental challenges with change and had a “we’ve always done it that way” mindset. Finger pointing and blame was running rampant. By using the QBQ! Training System they eliminated those problems and built a culture of personal accountability.
Case Study #2
Major Manufacturing Company
Since 2003, the firm has doubled in size. Change was coming fast and furious. With change comes whining, blame and complaining. The client contacted us and said they needed our help relative to employee and customer complaints. After implementing the Question Behind the Question Training System the saw an immediate impact in positive employee behavior and lower customer complaints.
Success Story
“Hello, I wanted to write to you to let you know what kind of impact QBQ! has had on our organization. I have had the opportunity to facilitate the QBQ! course to over 100 employees thus far and have received nothing but positive feedback and praise at the end of each class. Some of the participants have stated to me that this is the best course they have ever attended, others have passed what they have learned on to others. I now have people asking me to place them in one of my classes.
I also would like to say that QBQ! has been very helpful to me in my own life. I look forward to continuing to spread the message of personal accountability throughout our entire organization.”
G. B., Safety Manager
Success Story
“Hello, over my career I have attended several different types of seminars and self improvement classes to help me stay on track as an effective manager. QBQ was indeed a different approach. Writing in the book while the video was playing heighten my awareness to listen and I didn’t lose interest. Things I wrote have stuck with me.
As a result of QBQ for me personally, I believe I gained a more sensitive awareness for procrastination. Both in myself and in my expectation from others. I plan to focus on this as a potential sidetrack to our objectives and pencil in personal deadlines for those less than pleasant tasks which gets put on the back burner. Others should be able to see my communication be more evident and see me accelerate our pace with establishing policy and closing schedules.
I told my boss that I appreciate the opportunity to experience the QBQ seminar and I do believe she will be pleased with what I gained from it and what I can pass along to my department.”
J.C. Manager
Believers in QBQ!
This is a representative list of clients that trust and believe in QBQ!
American Express
Bayer
Bell Canada
Blockbuster
Build-A-Bear
Cellular One
Chick-fil-A
ConAgra
Continental Equipment
Country Inns & Suites
Drury Hotels
Express Personnel
Farmers Insurance
First National Bank of Omaha
General Motors
The Hartford
Jazzercise
Land O’ Lakes
Lawson Software
Legg Mason
Marriott Hotels
Marianna Industries
Mass Mutual
Merck Pharmaceutical
Mr. Goodcents
Nationwide Financial
Nextel
Northwest Airlines
Novartis Pharmaceutical
Pinkerton Security
Purina Mills
Quest Diagnostics
Quixtar
Qwest
SouthTrust Bank
Southwestern Bell
Sprint
St. Jude Medical
Strouds Linen
United Van Lines
University of Georgia
Wells Fargo Mortgage
Plus many, many more!
Now that you’ve read client success stories, case studies and testimonials learn more about us and our business philosophy by clicking here.